الشحن

Every Honeyrock shipment is handled as if it were the only one we're sending that week. Here is exactly what to expect.

United States

Free on every US order. Estimated 1 to 3 business days.

All shipments are sent via a fully insured, secure delivery service. The watch is packed, sealed, and signed over in person. No drop-offs.

United Kingdom and Europe

Every watch ships fully insured by courier with signature on delivery. Shipping is quoted per watch and invoiced separately after your order is placed. Import VAT, duties and any customs fees are the responsibility of the recipient and are paid on arrival (DAP). Orders are dispatched once the shipping invoice is settled.

Gulf (UAE, Qatar, Saudi Arabia, Kuwait, Bahrain, Oman)

Every watch ships fully insured by courier with signature on delivery. Shipping is quoted per watch and invoiced separately after your order is placed. Import duties, VAT and any customs fees are the responsibility of the recipient and are paid on arrival (DAP). Orders are dispatched once the shipping invoice is settled.

Delivery Hours and Signature

• Deliveries are made Monday through Saturday, 8:00 AM to 6:00 PM local time.
• An adult signature is required at delivery. The carrier will not leave the package unattended under any circumstance.
• If no one is available to sign, the carrier will attempt delivery again on the next business day.

Address Requirements

• We ship to physical residential and business addresses only.
• No P.O. boxes.
• No mail forwarding services (including freight forwarders or reshipping providers).
• Please verify your shipping address at checkout. Once a watch is in transit, we cannot redirect it.

Processing Time

US orders placed before 2:00 PM CT on a business day typically ship the same day, after final authentication, pressure testing, and a last in-hand inspection. Orders placed on weekends or holidays ship the next business day. International orders ship once the shipping invoice is settled and customs documentation is prepared.

Insurance and Liability

Every shipment is fully insured from the moment it leaves our facility until the moment it is signed for. If a package arrives damaged, do not sign for it. Contact us immediately and we will handle the claim directly with the carrier.

Other Countries

For destinations not listed above, please contact us at concierge@hrockluxury.com before placing the order so we can arrange the correct carrier, customs documentation, and duties estimate.

Questions

Phone and WhatsApp: +1 531 288 1283
Email: concierge@hrockluxury.com
Address: Nebraska, USA